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WhatsApp Business App on PC or Mac: Features, Benefits, and Tips


How to Use WhatsApp Business on Your Computer




WhatsApp Business is a free app that allows small businesses to communicate with their customers and manage their online presence. It offers features such as a business profile, a catalog, automated messages, labels, and analytics. If you are a business owner who wants to use WhatsApp Business on your computer, this article will show you how to do it in easy steps.




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What is WhatsApp Business and Why You Need It




WhatsApp Business is a communication app developed by WhatsApp LLC. It is designed for small businesses that want to connect with their customers and grow their sales. With WhatsApp Business, you can:


  • Create a business profile with your contact information, website, location, working hours, and description.



  • Showcase your products or services in a catalog that customers can browse and order from.



  • Send and receive messages, photos, videos, documents, voice notes, and more.



  • Use automated messages to greet your customers, send away messages, or provide quick replies.



  • Organize your chats with labels such as new customer, pending payment, order complete, etc.



  • Track your performance with metrics such as number of messages sent, delivered, read, and received.



WhatsApp Business can help you improve your customer service, increase your brand awareness, and boost your sales. You can use it on your phone or on your computer for convenience and efficiency.


How to Download and Install WhatsApp Business on Your Phone




To use WhatsApp Business on your computer, you need to have it installed on your phone first. Here are the steps to download and install WhatsApp Business on your phone:


  • Go to the Google Play Store or the App Store and search for WhatsApp Business.



  • Download and install the app on your phone.



  • Open the app and verify your business phone number. You can use a different number from your personal WhatsApp account.



  • If you have an existing WhatsApp Messenger account, you can migrate your chat history and media to your new WhatsApp Business account. Note that you cannot move it back later.



  • Set your business name and logo. This cannot be changed later.



  • Build your profile by adding your contact information, website, location, working hours, description, and catalog.



How to Run WhatsApp Business on Your Computer




There are two ways to run WhatsApp Business on your computer: using an Android emulator or using WhatsApp Web or Desktop app. Let's look at each option in detail.


Using an Android Emulator




An Android emulator is a software that allows you to run Android apps on your computer. You can use an Android emulator to run WhatsApp Business on your computer as if you were using it on your phone. Here are some of the advantages of using an Android emulator:


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  • You can use a larger screen and keyboard for better visibility and typing.



  • You can run multiple apps and games simultaneously without affecting the performance of your phone.



  • You can access features that are not available on WhatsApp Web or Desktop app, such as voice and video calls, stickers, emojis, etc.



There are many Android emulators available online, but one of the most popular ones is BlueStacks. Here is how to use BlueStacks to run WhatsApp Business on your computer:


BlueStacks




  • Download and install BlueStacks from (^1^) on your computer.



  • Open BlueStacks and sign in with your Google account.



  • Go to the Google Play Store and search for WhatsApp Business.



  • Download and install WhatsApp Business on BlueStacks.



  • Open WhatsApp Business and verify your business phone number. You can use the same number as your phone or a different one.



  • Follow the same steps as above to set up your business profile and catalog.



You can now use WhatsApp Business on your computer with BlueStacks. You can also sync your chats and media with your phone by using the same Google account on both devices.


Other Emulators




If you don't want to use BlueStacks, you can try other Android emulators such as NoxPlayer, LDPlayer, or MEmu. The steps are similar to BlueStacks, except that you need to download and install the emulator of your choice from their respective websites. Then, you can follow the same steps as above to download and install WhatsApp Business on the emulator.


Using WhatsApp Web or Desktop App




If you don't want to use an Android emulator, you can use WhatsApp Web or Desktop app to run WhatsApp Business on your computer. These are official platforms that allow you to access your WhatsApp account from any browser or desktop application. Here are some of the advantages of using WhatsApp Web or Desktop app:


  • You don't need to download or install any software on your computer.



  • You can easily switch between your personal and business accounts by scanning different QR codes.



  • You can access all your chats and media from your phone without syncing them manually.



However, there are also some limitations of using WhatsApp Web or Desktop app:


  • You need to have your phone connected to the internet and close to your computer for it to work.



  • You cannot make voice or video calls from your computer.



  • You cannot access some features that are available on the phone app, such as stickers, emojis, etc.



Here is how to use WhatsApp Web or Desktop app to run WhatsApp Business on your computer:


How to Scan the QR Code




  • Go to (^2^) in your browser or download the WhatsApp Desktop app from (^3^) on your computer.



  • Open WhatsApp Business on your phone and tap on the menu icon (three dots) at the top right corner.



  • Select WhatsApp Web or Linked Devices from the menu.



  • Tap on Link a Device and then scan the QR code that appears on your computer screen.



  • You will see a confirmation message on your phone and your WhatsApp Business account will open on your computer.



How to Manage Your Business Profile and Catalog




To manage your business profile and catalog on WhatsApp Web or Desktop app, you need to do the following:


  • Click on the menu icon (three dots) at the top left corner of the screen.



  • Select Settings from the menu and then click on Business Tools.



  • You will see options to edit your profile, catalog, away message, greeting message, quick replies, labels, and short link.



  • Click on any option that you want to change and make the necessary edits.



  • Click on Save when you are done.



Tips and Tricks for Using WhatsApp Business on Your Computer




To make the most of using WhatsApp Business on your computer, here are some tips and tricks that you should know:


How to Use Keyboard Shortcuts




You can use keyboard shortcuts to perform various actions on WhatsApp Web or Desktop app faster and easier. Here are some of the keyboard shortcuts that work in WhatsApp Web or Desktop app:



ActionShortcut


New chatCtrl + N


New groupCtrl + Shift + N


Mute chatCtrl + Shift + M


Delete chatCtrl + Backspace


Archive chatCtrl + E


PIN/UNPIN chatCtrl + Shift + P


Mark as unreadCtrl + Shift + U


Search chatCtrl + F


Search in chatCtrl + Shift + F


Next chatCtrl + ]


Previous chatCtrl + [


Zoom inCtrl + =


Zoom outCtrl + -


Reset zoomCtrl + 0


Mute/unmute audioCtrl + Shift + K


Mute/unmute videoCtrl + Shift + V


Select all messages in chatCtrl + A


Reply to messageCtrl + R


Forward messageCtrl + Shift + F


Delete messageDelete or Backspace


Edit message (if sent within 1 hour)Up arrow key or Ctrl + Z


Add emoji to message (if cursor is in the text box)Ctrl + E


Add GIF to message (if cursor is in the text box)Ctrl + G


Add sticker to message (if cursor is in the text box)Ctrl + T


Send messageEnter or Ctrl + Enter


You can also customize your keyboard shortcuts by going to Settings > Keyboard Shortcuts and choosing your preferred keys.


How to Enable Notifications and Sounds




If you want to receive notifications and sounds when you receive a new message or a call on WhatsApp Web or Desktop app, you need to enable them in your browser or app settings. Here is how to do it:


  • Click on the menu icon (three dots) at the top left corner of the screen.



  • Select Settings from the menu and then click on Notifications.



  • Check the boxes for Desktop Alerts and Sounds if you want to enable them.



  • You can also choose to show previews of your messages, mute all sounds, or mute notifications for a specific period of time.



  • Click on Done when you are finished.



How to Backup and Restore Your Chats




If you want to backup and restore your chats on WhatsApp Web or Desktop app, you need to do it from your phone. Here is how to do it:


  • Open WhatsApp Business on your phone and tap on the menu icon (three dots) at the top right corner.



  • Select Settings from the menu and then tap on Chats.



  • Tap on Chat Backup and then choose when and how you want to backup your chats. You can backup your chats to Google Drive or your phone's internal storage.



  • If you want to restore your chats, you need to uninstall and reinstall WhatsApp Business on your phone. Then, verify your phone number and follow the instructions to restore your chats from Google Drive or your phone's internal storage.



Conclusion




WhatsApp Business is a great app for small businesses that want to communicate with their customers and manage their online presence. You can use it on your phone or on your computer for convenience and efficiency. In this article, we showed you how to download and install WhatsApp Business on your phone, how to run it on your computer using an Android emulator or WhatsApp Web or Desktop app, and how to manage your business profile and catalog. We also gave you some tips and tricks for using WhatsApp Business on your computer, such as keyboard shortcuts, notifications, sounds, and backup and restore. We hope you found this article helpful and informative. If you have any questions or feedback, please let us know in the comments below.


FAQs




Here are some of the frequently asked questions about WhatsApp Business:


Q: Is WhatsApp Business free?




A: Yes, WhatsApp Business is free to download and use. However, you may incur data charges from your network provider if you use it over a cellular network.


Q: Can I use WhatsApp Business and WhatsApp Messenger on the same phone?




A: Yes, you can use both apps on the same phone, but you need to have different phone numbers for each account. You cannot use the same number for both apps.


Q: Can I use WhatsApp Business on multiple devices?




A: Yes, you can use WhatsApp Business on multiple devices, such as your phone, tablet, laptop, or desktop. However, you can only have one active session at a time. If you log in to another device, you will be logged out from the previous one.


Q: How can I contact WhatsApp Business support?




A: If you need help with WhatsApp Business, you can contact WhatsApp Business support by following these steps:


  • Open WhatsApp Business on your phone and tap on the menu icon (three dots) at the top right corner.



  • Select Settings from the menu and then tap on Help.



  • Tap on Contact Us and then fill out the form with your question or issue.



  • You can also attach screenshots or logs if needed.



  • Tap on Send when you are done.



Q: How can I delete my WhatsApp Business account?




A: If you want to delete your WhatsApp Business account, you need to do it from your phone. Here is how to do it:


  • Open WhatsApp Business on your phone and tap on the menu icon (three dots) at the top right corner.



  • Select Settings from the menu and then tap on Account.



  • Tap on Delete My Account and then enter your phone number.



  • Tap on Delete My Account again and then choose a reason for deleting your account.



  • Tap on Delete My Account once more to confirm.



Note that deleting your WhatsApp Business account will also delete your business profile, catalog, chat history, media, and contacts. You will also be removed from all your groups and lose your backup data. You cannot undo this action, so make sure you are certain before deleting your account.


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